How do I manage my subscription?
OpenHouse subscriptions are purchased and managed through the App Store. You can manage, cancel, or restore subscriptions from your Apple account settings or from the app’s Pro screen.
Support
We’re here to help.
Need help with OpenHouse, App Store subscriptions, kiosk setup, exports, or feedback? Email Amenti Labs LLC and include your device model, iOS version, and a short description of what happened.
Email supportHow is visitor data handled?
Visitor and event data is stored locally on the agent’s device unless the agent chooses to export it. For deletion of visitor information captured at an open house, contact the hosting agent, since they control the local event records.
How fast is support?
Support requests are reviewed by Amenti Labs LLC. Most launch-period support messages are handled within two business days.
Which devices does OpenHouse run on?
OpenHouse runs on iPad and iPhone, with kiosk mode built into both, and there is a web app at app.openhousekiosk.com for working leads in a browser. Most agents run the sign-in on an iPad at the front door and use the web app for everything around it. When you write in, include your device model and iOS version so we can reproduce what you saw.
Do I need Wi-Fi at the open house?
No. Sign-in and lead capture run on the device first, so an event works start to finish with no Wi-Fi and no account: every sign-in is written straight to local storage the moment a visitor taps done. Cloud sync is opt-in and ships switched off. Leaving it off simply means your leads stay on the device that captured them instead of appearing on your other devices and in the web app.
How do I get my leads out of the app?
Export a whole event to CSV or PDF, send a single hot lead straight to Contacts as a vCard, or push a lead into your CRM. Follow Up Boss, HubSpot, Lofty, BoldTrail, and Sierra Interactive have native connections, and the iOS share sheet covers anything else, so there is no import wizard in the middle.
What happens to my leads if my subscription lapses?
They stay yours. A lapsed subscription puts OpenHouse into a read-only mode rather than locking you out: every lead you already captured stays viewable and exportable to CSV, PDF, or Contacts. What you cannot do until you resubscribe is run new events.
Looking for our data practices? Read the privacy policy.